Shipping policy

SHIPPING POLICY

Last Updated: June 2026

Thank you for shopping with Trillion. We are committed to delivering authentic designer and niche fragrances quickly and securely.

Order Processing

Orders are typically processed within 1–2 business days after payment confirmation.

Orders placed on weekends or holidays will be processed on the next business day.

During periods of high demand, processing times may be slightly extended.

Shipping Rates

Shipping costs are calculated at checkout based on the destination and selected shipping method.

Free Shipping

We proudly offer:

FREE Standard Shipping on orders over $100 within the United States.

Shipping promotions may change without notice.

Estimated Delivery Times

Standard Shipping

3–7 Business Days

Expedited Shipping

2–4 Business Days

Express Shipping

1–2 Business Days

Delivery estimates begin after order processing and are not guaranteed.

Order Tracking

Once your order ships, you will receive a confirmation email containing tracking information.

Please allow up to 24 hours for tracking updates to appear.

Shipping Destinations

At this time, Trillion ships throughout the United States.

International shipping may become available in the future.

Shipping to the following States and Territories can takes 3-6 weeks to be delivered. This is due to fragrances being classified as flammable hazardous materials (HAZMAT) that require ground transportation (they cannot be shipped by air). As there are no ground shipping options from the continental U.S. to offshore locations, the only shipping option is by sea which can take longer than the estimated delivery date provided at checkout.

· Alaska
· Hawaii
· Puerto Rico
· Guam
· U.S. Virgin Islands
· Northern Mariana Islands
· American Samoa

Address Accuracy

It is the customer’s responsibility to ensure that their shipping address is complete and correct. Trillion, Group LLC will not be liable for lost/stolen packages due to incorrect/incomplete shipping address. In the case that you provide an incorrect/incomplete shipping address, please contact us immediately to make the corrections necessary.

Any orders that are returned by the shipping carrier due to incorrect/incomplete address or for being unclaimed at delivery, we will have to charge a fee to ship the order once again. If you decide to request a cancelation/refund instead, we will cancel/refund your purchase less a shipping fee for the first shipping attempt once it has been returned to us by the shipping carrier.

Lost, Stolen, or Delayed Packages

Once an order has been transferred to the shipping carrier, delivery is under the carrier's control.

If your package is delayed, lost, or stolen, please contact the shipping carrier first. We will gladly assist in resolving shipping issues whenever possible.

Trillion is not responsible for delays caused by:

  • Weather conditions.
  • Carrier service interruptions.
  • Natural disasters.
  • Customs processing.
  • Other events beyond our control.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery.

Please provide:

  • Your order number.
  • Photos of the shipping box.
  • Photos of the damaged product.
  • Photos of the shipping label.

We will work quickly to resolve the issue through a replacement or refund when appropriate.

Incorrect Orders

If you receive an incorrect item from our part, please contact us within 7 days of delivery.

We will provide instructions for returning the item and arrange a replacement or refund.

Order Cancellations

Orders may be canceled before they are processed for shipment.

Once an order has shipped, it cannot be canceled and must follow our Return and Refund Policy.

Signature Requirements

Certain high-value orders may require an adult signature upon delivery to help protect against loss or theft.

Authenticity Guarantee

Every fragrance sold by Trillion is carefully sourced and guaranteed to be authentic.

We take pride in providing genuine designer and niche fragrances to our customers.

Contact Us

For shipping questions or concerns, please contact us:

Email: customerservice@tperfumes.com

Please include your order number for faster assistance.