Contact information

CONTACT US

At Trillion, we're dedicated to providing exceptional customer service and an outstanding shopping experience. Whether you have a question about an order, a fragrance recommendation, or our policies, we're here to help.

Customer Support

Email: customerservice@tperfumes.com

We aim to respond to all inquiries within 24–48 business hours.

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (CT)

Saturday: 10:00 AM – 4:00 PM (CT)

Sunday: Closed

Order Support

For assistance with an existing order, please include:

Your full name.
Your order number.
A brief description of your question or concern.

This helps us resolve your inquiry as quickly as possible.

Frequently Asked Questions

Need help with:

Shipping?
Returns?
Order tracking?
Product authenticity?

Please visit our policy pages for additional information.

Authenticity Guarantee

Every fragrance sold by Trillion is carefully sourced and guaranteed to be authentic. Shop with confidence knowing you're purchasing genuine designer and niche fragrances.